FAQs

/FAQs
FAQs2018-04-28T06:52:30+00:00

Following is a list of our most frequently asked questions. Please call us at (281) 845-3098 if you have any additional questions.

1. Are these classes approved by the state?

Yes, all of our classes are certified by the Texas Department of State Health Services. These are standardized courses taught with approved state materials. In addition, all of our instructors are individually certified and approved to teach each class. We have a copy of all official certificates displayed at our classroom.

2. What happens if I miss a class?

Unfortunately the Texas DSHS requires that participants attend ALL class sessions in order to receive a certificate of completion. If you miss a class, you will need to register for a new session and begin the class again.

3. What happens at the end of the class? When do I get my certificate?

Once a participant has successfully completed all sessions of a class, an official certificate of completion will be provided by the instructor. In addition, our instructors will forward a copy of each certificate to the Department of Public Safety (DPS), as well as any other required parties, such as court officials, attorneys, etc.

4. Do I need to register for a class?

Yes, we highly recommend that you register for a class to ensure that a spot is reserved for you. Class space is limited and can fill up fast. Registration is also helpful so we can contact you in the unlikely event that there are any changes to the scheduled dates/times. You can register here.

5. Do I need to pay for the class in advance?

No, you do not have to pay in advance for a class. However, payment in full is required when you arrive for your first class session. We accept cash, money order or credit card at the classroom. If you would like to pay by credit card prior to your first class, we offer online payment here on our website.

6. What do I need to bring with me to class?

Please make sure to bring the following with you to the first class:

  • Payment in cash, money order or credit card (if you haven’t already paid for class online)
  • Your driver’s license or social security card
  • Your cause # and probation officer’s name (if applicable)
  • Your attorney’s name, e-mail and phone number (so we can provide them with a copy of your certificate as quickly as possible)

7. Can I bring family or friends with me to class?

No. The state-approved program requires that participants attend without family or friends present.

8. Are there breaks? Can I bring food and drinks with me to class?

Yes, there are breaks every hour. You are welcome to bring food and drinks with you to class.

9. Is my information confidential?

Absolutely. We abide by all federal and state laws requiring participant confidentiality. Any information you provide will be strictly confidential.